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How m88com Protects Your Privacy

When you open an account with m88com and deposit via DANA, OVO, GoPay or QRIS, your personal and financial information stays encrypted and controlled.

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m88com How m88com Protects Your Privacy
GET IN TOUCH

How to Reach Us About Your Privacy

Team online

Live Chat Support

Chat with our team 24/7 from the lobby or account settings. Ask about your data, request deletion or update your privacy preferences instantly.

Email Privacy Request

Email [email protected] with your account number and specific request. We respond to access and deletion requests within 14 days.

Account Settings

Update your contact preferences, view linked payment methods and manage cookie consent directly from your m88com profile dashboard.

DATA SAFEGUARDS

How We Keep Your Information Secure

Encryption & Storage

Your account login, deposit records via DANA, OVO, GoPay or QRIS, and withdrawal history are encrypted in transit and at…

Cookie & Tracking

We use cookies to remember your login, language preference and gameplay session.

Payment Verification

Before any withdrawal clears, we verify your identity and cross-check payment details with your deposit record.

Data Retention

We keep account and transaction data for 7 years after closure to meet regulatory requirements.

Access & Deletion Rights

Contact our privacy team to request a copy of all data we hold on you or to delete it entirely.

Third-Party Sharing

We share data only with payment processors, fraud-detection services and legal authorities where required.

Frequently Asked About Your Privacy Here

We collect your name, email, phone number, date of birth, address and ID number to verify your identity and comply with anti-money-laundering rules. When you deposit via DANA, OVO, GoPay or QRIS, we also record the transaction reference and amount.

Account and transaction records stay for 7 years after you close your account or your last withdrawal. Marketing consent data is kept only while you're opted in; if you unsubscribe, it's deleted within 90 days.

Yes. Open a live chat from your account menu or email [email protected] with your account number. We'll send you a file containing all personal, payment and gameplay records within 14 days.

No. We share data only with payment processors, fraud services and authorities where law requires. We never rent or sell your information for marketing or commercial purposes.

DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. Your card or account details are never stored; only the transaction record is kept encrypted in our database for withdrawal verification.

We'll close your account and flag your data for deletion. Personal information is removed within 30 days; transaction records stay 7 years for regulatory compliance, but your identity is anonymised.

Yes. Go to Account Settings > Privacy & Preferences to manage cookie consent, marketing emails and data-sharing choices. Changes take effect immediately for future sessions.